Bed and breakfast industry overview
Bed and breakfasts are small inns that offer personal service, often in private homes, and include a breakfast in the room price. This post will provide those interested in the bed and breakfast industry information about current industry trends and challenges.
Market reports that include information about bed and breakfast often include information about all facilities that offer short-term lodging, including hotels and motels. Key external factors that influence businesses in this industry include per capita disposable income, travel, and corporate profit (Couillard, 2018). Entrepreneurs who are interested in entering this industry should consider whether they have access to a workforce, enjoying working with customers closely, and if they are located in a market that attracts tourism (Couillard, 2018). Recommendations are a very important success factor in this industry (Couillard, 2018).
There are a variety of accommodation services that compete with bed and breakfasts, including hotels, motels, cottages and cabins, and others. All together, Canada has 12,313 business that fall into these categories. Within the larger umbrella category of “Traveller Accommodation”, in 2016, there were 14,218 businesses, which made an average yearly revenue of 571.4 thousand dollars (Government of Canada, 2018). In addition, 74% of these businesses were profitable. Most bed and breakfasts have no employees, which you can see in comparison of the two charts below.
This chart below show how the number of bed and breakfast with employees, in grey, compares to the number of other accommodation services in each province/territory.
Statistics Canada.Table 33-10-0092-01 Canadian Business Counts, with employees, June 2018
The chart below show how the number of bed and breakfast without employees, in grey, compares to the number of other accommodation services in each province/territory. As you can see, most bed and breakfast establishments have no employees aside from the owners.
Statistics Canada. Table 33-10-0094-01 Canadian Business Counts, without employees, June 2018
The prevalence of bed and breakfast accommodations without employees continues in BC, as you can see from this side by side comparison:
In British Columbia, 88% of bed and breakfast accommodations do not have employees; there are a total of 686 bed and breakfast accommodations in the province (Statistics Canada.Table 33-10-0092-01 Canadian Business Counts, with employees, June 2018, Statistics Canada. Table 33-10-0094-01 Canadian Business Counts, without employees, June 2018).
Airbnb vs Bed and Breakfasts: What’s the Difference?
Airbnb is a booking platform that is part of the sharing economy, allowing home owners and renters to put their extra space on the market for short term rentals through their website. This presents a large source of competition to bed and breakfast owners, as they are offering a similar service; however, Airbnb hosts do not typically include breakfast with their room bookings.
In the past, Airbnb hosts were operating as unregulated businesses, with no formal requirements placed on their ability to provide short-term rentals (Mangione, 2018). BC has recently introduced regulation for Airbnb rentals. Airbnb hosts must collect sales taxes (Harper, 2018), and, as of April 2018, must be licensed and comply with a number of safety regulations (Mangione, 2018). This makes the operating requirements for Airbnb hosts similar to bed and breakfast operating requirements. In both cases, hosts must live on the property.
For more information about Airbnb licensing in BC, please check your municipality’s requirements. References to Vancouver’s licensing processes (City of Vancouver, n.d.), Airbnb’s information page (Airbnb, Inc., n.d.), and BC’s strata by-laws (Government of British Columbia, 2018) are included at the bottom of the page.
This industry has a high rate of competition, which is only increasing with the infiltration of Airbnb listings into the market. However, part of the appeal of Airbnb is the home feel of the accommodation, which bed and breakfasts already provide to their guests (Couillard, 2018). It is essential that bed and breakfasts are aware of the prices that other accommodations are offering for their rooms so that they can price or offer discounts to their guests accordingly. In addition, because there are many large hotel chains that travellers may already have membership to, bed and breakfasts should distinguish themselves from the competition by providing something unique to the industry or the area they operate in (Couillard, 2018). Many bed and breakfasts are also adopting Airbnb to run their online booking services, turning the platform from competition to their business into a tool for booking customers.
Additional trends in the industry include:
- Flexible check-out times;
- Smart room keys: allowing guests to use their phones to open their rooms
- Increasing use of analytics: analyzing customer behaviour is allowing those in the accommodation business to improve the services they offer
- Wellness vacations: increasingly, people are interested in incorporating activities such as cycling and yoga into their travel plans
- Personalization of services: increased collection of customer information is allowing hotels to offer personalized services and promotions
(The Business Research Company, 2017)
Financially, this industry is considered mature and industry revenue is expected to grow at roughly the same rate as the economy over the next 5 years (Couillard, 2018).
Below is a breakdown of how industry revenue is generally divided in comparison with sector revenue, which includes all accommodation and food services.
Below are some resources to help you get started on your business research.
- BBCanada.com | Canada's complete bed & breakfast web server. Check out the Partnered Associations link.
- Bed Breakfasts Canada | Bed Breakfasts Canada.com is a website that specializes in advertising bed and breakfasts in Ontario, British Columbia and other provinces of Canada.
- British Columbia Bed & Breakfast Innkeepers Guild | Recognized by Tourism BC as the professional body for the Bed and Breakfast Industry in BC, they produce 70,000 brochures annually that are racked on most ferry routes, tourism offices, and selected info centers in the Northern US.
- Professional Association of Innkeepers International (PAII) | PAII is an international organization with a mandate is to provide education, information, networking, advocacy, business opportunities and research relating to the inn-keeping industry. Check out the Industry Resources page.
Magazines and Trade Journals
A publication from the BC Hotel Association, available for free online. Published quarterly.
An online multimedia publication for owners in the hospitality industry.
If you would like to access more resources, the Bed and Breakfast Guide is designed to help prospective and existing bed and breakfast business owners gather information for their secondary market research. The guide is broken down into four main sections that cover how to start your research, industry information, competitive information and customer information. Depending on your needs you can spend as much or as little time as necessary in each section.
If you find that you need more guidance before starting your secondary research, check out The Beginner's Guide to Business Research; it will help you focus on what types of information you will need to gather and why they are important. The SBA is also available to provide assistance through our Contact Us page.
- Airbnb, Inc. (n.d.). Business licensing in British Columbia. Retrieved from https://www.airbnb.ca/help/article/2152/business-licensing-in-british-columbia.
- The Business Research Company. (2017). Non-residential accommodation global market briefing 2017. Retrieved from BCC Research https://www.bccresearch.com/epublish/index/market-briefs-details/mbreport/AR~~HuiSPxA==.
- The Business Research Company. (2017). Hotel and other travel accommodation global market briefing 2017. Retrieved from BCC Research https://www.bccresearch.com/epublish/index/market-briefs-details/mbreport/AR~~HuiSObQ==.
- Couillard, L. (2018). Hotels and motels in Canada (Report 72111CA). Retrieved from IBISWorld Industry Reports http://clients1.ibisworld.com/reports/ca/industry/default.aspx?entid=1661.
- City of Vancouver. (n.d.). Bed and breakfast business license. Retrieved from https://vancouver.ca/doing-business/bed-and-breakfast-business.aspx.
- City of Vancouver. (n.d.). Short-term rental business license. Retrieved from https://vancouver.ca/doing-business/short-term-rentals.aspx.
- Government of British Columbia. (2018). Strata short-term rental bylaws. Retrieved from https://www2.gov.bc.ca/gov/content/housing-tenancy/strata-housing/operating-a-strata/bylaws-and-rules/short-term-rental-bylaws.
- Government of Canada. (2018). Summary – Canadian Industry Statistics [Traveller Accommodation – 7211]. Retrieved from https://www.ic.gc.ca/app/scr/app/cis/summary-sommaire/7211.
- Harper, A. (2018). British Columbia reaches tax deal with Airbnb. The Globe and Mail. Retrieved from https://www.theglobeandmail.com/news/british-columbia/british-columbia-reaches-tax-deal-with-airbnb/article37895386/.
- Mangione, K. (2018). Vancouver Airbnb business licences available starting Thursday. CTV News Vancouver. Retrieved from https://bc.ctvnews.ca/vancouver-airbnb-business-licences-available-starting-thursday-1.3890726.