Library Databases
The Expensive World Of Business Information
Believe it or not, you cannot find everything on Google! Have you ever done an online search and found the perfect industry report only to find that it costs over $5,000? Did you know that libraries pay for many expensive databases that could be helpful in your secondary market research?
Search engines like Google can only provide direct access to freely available information. Most of the web, including business information, lives in databases behind expensive paywalls. This paywall-protected section of the Internet is known as the deep web. Fortunately, some libraries pay to subscribe to databases so they can provide free access to their patrons — and many business databases can contain useful information such as articles, market research, and company reports.
There are several strategies you can use to access relevant business information on the deep web. First, we urge you to look up what business resources your local public or academic library can provide access to. Each database has its own arrangement, with unique interfaces and search features. It helps to know the structure and search terms of the specific database you are working with in order to retrieve effective results.
Also, it is important to know that library databases are restricted by specific usage agreements. It can help to consult with a librarian if you have trouble navigating a specific database. They may also be able to help you find comparable information elsewhere. Libraries with robust business collections might have useful e-books, directories and trade journals. As you conduct your secondary market research you will likely need to consult both free and deep web resources.
For more information about how and why to use business databases, check out our video tutorial, Module Four: Conducting Your Industry Research.
UBC Library Business Databases
How to access: If you are a UBC student, staff, faculty or in-person library visitor you may have access to business databases through the David Lam Management Research Library and Canaccord Learning Commons through the links below.
Full Listing By Title or Full Listing By Subject
There are two different ways to identify databases: Use "by title" if you already know the name; otherwise you can search the list "by subject" to find starting places for undertaking market research, finding articles or researching companies. To learn more about how you can access library resources if you are a community user or temporary visitor, check out the UBC Library Community Users & Visitors Guide. Community users and temporary visitors may have additional access restrictions to specific databases because of license agreements.
Provincial Library Database Partners
How to access: Check out the database list and note the License Participants to find out which institutions have access. Otherwise, contact your local post-secondary library to see what they offer.
BC Electronic Library Network (ELN) Research Databases
ELN licenses databases with partner academic libraries. These include LexisNexis, Canadian Newsstream, Hoovers, CBCA Business, ABI/INFORM Complete and others that may be of interest to business researchers.
ABI/INFORM Collection
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
Created by ProQuest this database contains full-text articles from over 1,000 business magazines and journals that track business conditions, trends, management techniques, corporate strategies, and industry-specific topics.
- Pace, I. (2025). Keeping it clean: Indigenous cleaning business brings ‘good energy.’ The Canadian Press. Retrieved from https://www.proquest.com/pq1business/wire-feeds/keeping-clean-indigenous-cleaning-business-brings/docview/3201568242/sem-2?accountid=14656
- Coastal Shores Window Cleaning: Elevating window cleaning standards in Victoria, BC. (2024). M2 Presswire. Retrieved from https://www.proquest.com/pq1business/wire-feeds/coastal-shores-window-cleaning-elevating/docview/2912982530/sem-2?accountid=14656
- Jobber Grants to award $150,000 to home service businesses for fourth consecutive year. (2024). PR Newswire. Retrieved from https://www.proquest.com/pq1business/wire-feeds/jobber-grants-award-150-000-home-service/docview/2937690224/sem-2?accountid=14656
- Local cleaning company making a difference. (2024). PR Newswire. Retrieved from https://www.proquest.com/pq1business/wire-feeds/local-cleaning-company-making-difference/docview/3003813893/sem-2?accountid=14656
- Varga, C. (2024). B.C. mompreneurs’ turned health challenge into winning product. Canadian Family Offices. Retrieved from https://www.proquest.com/pq1business/blogs-podcasts-websites/b-c-mompreneurs-turned-health-challenge-into/docview/3053506349/sem-2?accountid=14656
- Winconek, S. (2024). New owner of Klean King Furnace and Duct Cleaning plans to expand. Air Conditioning, Heating & Refrigeration News., 281(3), 36. Retrieved from https://www.proquest.com/pq1business/trade-journals/new-owner-klean-king-furnace-duct-cleaning-plans/docview/2918665207/sem-2?accountid=14656
- zvoove Group acquires Fortytools: Two software providers for cleaning services are joining forces. (2023). The Canadian Press. Retrieved from https://www.proquest.com/pq1business/wire-feeds/zvoove-group-acquires-fortytools-two-software/docview/2766373395/sem-2?accountid=14656
- Global contract cleaning services market to reach $329.4 billion by 2026. (2022). NASDAQ OMX’S News Release Distribution Channel. Retrieved from https://www.proquest.com/pq1business/wire-feeds/global-contract-cleaning-services-market-reach/docview/2678347275/sem-2?accountid=14656
- Carpet and upholstery cleaning services market to register a growth of USD 2.13 billion at a CAGR of 4.23% | Increasing construction activities is a key driver | Technavio. (2022). PR Newswire. Retrieved from https://www.proquest.com/pq1business/wire-feeds/carpet-upholstery-cleaning-services-market/docview/2627012509/sem-2?accountid=14656
- The Maids & Mr. Clean partnership - the ultimate clean team: Germs, dirt, and grime don’t stand a chance. (2021). PR Newswire. Retrieved from https://www.proquest.com/pq1business/wire-feeds/maids®-amp-mr-clean®-partnership-ultimate-clean/docview/2488138029/sem-2?accountid=14656
Mergent Market Access
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
Provides access to US and international public company data. This database also contains data on companies that were acquired, went bankrupt, liquidated or merged out of existence from 1995 forward. Users can compare companies and export data into programs like Excel.
BCC Research Centre
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource. Otherwise, contact your local library to see if they provide access.
Publishes 250 reports annually that are complete with market intelligence, five-year forecasts, statistical and analytical data, key players, market share, industry structure and dynamics, and technological shifts and trends.
Business Source Ultimate
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource. Otherwise, contact your local library to see if they provide access.
Includes financial data, books, videos, company profiles, SWOT analyses, industry profiles, country reports, market research reports and case studies. Also includes information on industry trends, forecasts, outlooks, competitors, how to run a specific business and much more.
- Bowness, S. (2025). Gen X success: How a MOLLY MAID franchisee turned her business into a balanced successful life. FranchiseCanada Magazine, 55-57. Retrieved from https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bsu&AN=185336767&site=ehost-live&scope=site&custid=s5672194
- Kosta, O. (2024). The SERVQUAL Method as a tool for investigating the quality of cleaning services. Proceedings of the International May Conference on Strategic Management, 20(3), 113-130. Retrieved from https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bsu&AN=184481263&site=ehost-live&scope=site&custid=s5672194
- Amarnath, N. (2024). Window Hero rolls out drone-powered exterior cleaning service, window security film. Facilities Dive. Retrieved from https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bsu&AN=154095790&site=ehost-live&scope=site&custid=s5672194
- Whitehouse, J. (2021). Sweeping success: MaidPro franchisee David Buckler shares how his daily routine has changed with two successful franchises in Alberta. FranchiseCanada Magazine, 77-79. Retrieved from https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bsu&AN=154095790&site=ehost-live&scope=site&custid=s5672194
- Frantzanas, S. (2020). COVID-19 alters cleaning trends: Consumers prioritize efficacy as well as sustainability of cleaning products amid pandemic. Chemical Week, 182(24), 34-35. Retrieved from https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bsu&AN=147540849&site=ehost-live&scope=site&custid=s5672194
First Research Industry Profiles
How to access: If you are a UBC student, staff, or faculty you can access many of these reports through ABI/INFORM and/or Business Market Research Collection (Proquest).
Covers over 900 industry segments. Updated on a quarterly basis, these industry profiles contain critical analysis, statistics and forecasts to help you engage key prospects, coach key clients, and deepen customer relationships. You can search for reports by NAICS, SIC or keyword or browse by category.
- “Janitorial & carpet cleaning services - quarterly update 4/28/2025.” (2025). First Research Industry Profiles. Retrieved from https://www.proquest.com/reports/janitorial-amp-carpet-cleaning-services-quarterly/docview/3196128039/se-2?accountid=14656
IBISWorld Industry Reports
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
IBISWorld research is an independent, professional publisher of high-quality market research reports. These reports analyze the underlying structure and external forces that drive an industry.
- Eckstein, O. (2025, June). Carpet Cleaning in the US: Industry Report 56174. IBISWorld. Retrieved from https://my.ibisworld.com/us/en/industry/56174/at-a-glance
- McErlaine, B. (2025, April). Building Exterior Cleaners in the US: Industry Report OD4718. IBISWorld. Retrieved from https://my.ibisworld.com/us/en/industry-specialized/od4718/at-a-glance
- McErlaine, B. (2025, March). Janitorial Services in Canada: Industry Report 56172CA. IBISWorld. Retrieved from https://my.ibisworld.com/ca/en/industry/56172ca/at-a-glance
- Ristoff, J. (2024, October). Swimming Pool Cleaning Services in the US: Industry Report OD4832. IBISWorld. Retrieved from https://my.ibisworld.com/us/en/industry-specialized/od4832/at-a-glance
Marketresearch.com/Freedonia Focus
How to access: Check your local public or academic library to see about access. If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
While you can search this website only some Canadian libraries provide full-text access to the market research reports on industries and demographics for North American industries. They can range from 50 to 400+ pages in length, and contain charts, tables, and graphs, and key facts. Marketresearch.com has varied industry coverage and includes US and international information.
- Freedonia Focus Reports. (2025, May). Contract cleaning services: United States. Retrieved from https://www-marketresearch-com.eu1.proxy.openathens.net/academic/Product/20012766
Business Market Research Collection (Proquest)
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
Business Market Research Collection brings together four sources to help students more easily conduct the research they need to produce business plans, marketing plans, startup plans, market growth analysis, and strategic and financial plans. Includes access to: Hoover's Company Profiles, OxResearch, Barnes Reports, and the older Snapshots Series, which includes market research overviews on over 40 industries and 40 countries to 2008.
Statista
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
A simple to use statistics portal that integrates statistics from thousands of sources, on topics related to business, media, public policy, health and others. Statistics can be exported in PPT, XLS, PDF, and PNG formats. Some basic content available for free.
- Bohne, R. (2025, June 19). Commercial cleaning services industry in the U.S. - statistics & facts. Statista. Retrieved from https://www-statista-com.eu1.proxy.openathens.net/topics/2201/commercial-cleaning-services-industry-in-the-us/#topicOverview
- Statista. (2025). Commercial cleaning services in the U.S. Retrieved from https://www-statista-com.eu1.proxy.openathens.net/study/24052/commercial-cleaning-services-in-the-us-statista-dossier/
- Statista. (2025). Domestic Service Robotics. Retrieved from https://www-statista-com.eu1.proxy.openathens.net/outlook/tmo/robotics/service-robotics/consumer-service-robotics/domestic-service-robotics/worldwide
WARC: World Advertising Research Center
How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource.
WARC has case studies from major companies and advertising agencies, as well as articles from leading advertising journals and unpublished papers. It also includes company profiles, advertising spending statistics, and demographic and economic data.
Newspapers and News Sources - UBC Library Research Guide
How to access: The guide can be viewed through the link below. Individual resources and databases will have different access requirements.
UBC Library has an excellent collection of current and historical newspapers from B.C., Canada, and around the world. UBC affiliates will have access to these resources.
- Lawrence, D. (2025, June 17). How this family cleaning business maintains its identity across generations: At Gibson’s Cleaners, legacy is about values, including thoughtfulness express in its original slogan: ‘Gibby, the thoughtful cleaner.’ The Globe and Mail (Online). Retrieved from https://www.proquest.com/canadiannews/blogs-podcasts-websites/how-this-family-cleaning-business-maintains/docview/3219212061/sem-2?accountid=14656
- Pace, I. (2025, May 6). Keeping it clean: Indigenous cleaning business brings ‘good energy’. The Canadian Press. Retrieved from https://www.proquest.com/canadiannews/wire-feeds/keeping-clean-indigenous-cleaning-business-brings/docview/3201568242/sem-2?accountid=14656
- “Always clean, always local: White Rock cleaning service keeps the Lower Mainland shining.” (2025, April 25). Peace Arch News (Online). Retrieved from https://www.proquest.com/canadiannews/blogs-podcasts-websites/always-clean-local-white-rock-cleaning-service/docview/3194563819/sem-2?accountid=14656
- Fitzpatrick, J. (2024, September 19). Leaving nothing behind but the sparkle. Chronicle - Herald. Retrieved from https://www.proquest.com/canadiannews/newspapers/leaving-nothing-behind-sparkle/docview/3106689239/sem-2?accountid=14656
- “How one woman reclaimed her space and peace of mind by decluttering.” (2024, August 19). The Toronto Star (Online). Retrieved from https://www.proquest.com/canadiannews/blogs-podcasts-websites/how-one-woman-reclaimed-her-space-peace-mind/docview/3094885762/sem-2?accountid=14656
- “BBQ-cleaning teens making thousands scrubbing greasy grills: Shaidle Cleaning, now with a staff of 10 students, has cleaned about 130 barbecues this year, generating about $33,000.” (2024, June 8). The Spectator. Retrieved from https://www.proquest.com/canadiannews/newspapers/bbq-cleaning-teens-making-thousands-scrubbing/docview/3065577276/sem-2?accountid=14656
- “Long-time commercial cleaning business opens Lindsay retail store.” (2024, February 22). Kawartha Lakes This Week. Retrieved from https://www.proquest.com/canadiannews/newspapers/long-time-commercial-cleaning-business-opens/docview/2930965601/sem-2?accountid=14656
- Rice, D. (2024, January 6). Saskatoon gets Sneakky Klean; new faces, new places; couple opens first Canadian franchise of business that cleans sneakers and boots. Star - Phoenix. Retrieved from https://www.proquest.com/canadiannews/newspapers/saskatoon-gets-sneakky-klean-new-faces-places/docview/2910880829/sem-2?accountid=14656