customers

BC Stats

BC Stats Current reports and statistics from British Columbia's central statistical agency including labour market information, economic statistics and bankruptcies. Start by searching their economic statistics section and narrowing by industry type or go to the Business, Industry & Trade page to skim all the different business-related topics.

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BC Stats - socio-economic profiles

Socio-Economic Profiles - BC Stats

The socio-economic profiles consist of charts and tables for the various regional districts, health areas, college regions and school districts. Each region contains a map, demographic profile, economic hardship, labour market structure, education concerns, crime, health problems, children at risk, and youth at risk. The profiles are presented in a format that allows comparison to other regions in the province and to BC overall.

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British Columbia Survey of Household Spending 2009 (pdf)

British Columbia Survey of Household Spending 2010 (xls)

The data from this release came from the 2009 Survey of Household Spending conducted by Statistics Canada. The Survey of Household Spending is carried out annually across Canada in ten provinces. The purpose of this survey is to obtain information about household spending, dwelling characteristics, as well as household equipment.

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Business Source Ultimate/Complete

Business Source Ultimate

How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource. Otherwise, contact your local library to see if they provide access.

Includes financial data, books, videos, company profiles, SWOT analyses, industry profiles, country reports, market research reports and case studies. Also includes information on industry trends, forecasts, outlooks, competitors, how to run a specific business and much more.

Private Note

This is available across many higher ed institutions through BCELN: https://bceln.ca/resources/bc-eln-common-suite

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Canadian Advertising Rates and Data

Canadian Advertising Rates and Data (CARD)
Advertising rates and related data on significant Canadian and international media. Use this resource to obtain statistics on the subscriber population for a particular publication that serves your target market. May be available online through your local academic or public library. Very little information is available for free but you can find more information about CARDonline here. UBC 

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Census Profile - Statistics Canada

Census Profile - Statistics Canada

Provides Canadian community profiles from the latest Census of Canada. These profiles are very useful for comparing statistics on different municipalities or regional districts. Includes details on family characteristics, primary language, mobility, educational attainment, marital status, labour force activity, earnings, and mode of transportation to work.

Find latest data from the 2016 Census


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Thanks to Catie Sahadath at the University of Ottawa Libraries for building this widget.

 

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Customer Market Goals & Questions

In this section you will learn how to:

  • Research your customer analysis
  • Identify your target customers
  • Demonstrate how your products and services satisfy your customers' needs

Find resources that help you answer the following questions:

  • What is your target market?
  • What value will you offer your target market?
  • What is the future outlook of your target market?
  • What is a customer profile?
  • What are major customer groups?
  • What is demographic data and why is it useful?
  • What will people pay for your service or product?
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Customer Research

The resources listed in this section will help you identify population characteristics, and help you develop your customer profile. This research will also help you identify geographic areas where the largest number of your potential customers live. This can be very useful when determining a location for your business, and also when formulating your marketing strategy. Don't forget that trade associations and trade journals collect information about customers and can be great information sources for this area of your research.

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eMarketer

eMarketer

How to access: If you are a UBC student, staff, faculty or in-person library visitor you can access this resource. Or, contact your local public or academic library for their access details.

Global market research and trend analysis database that focuses on Internet, e-business, online marketing, media, and emerging technologies.

Private Note

UBC has in-library access.

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